Our resource area holds all the information and files provided from various supporting groups as well as information on groups and organisations where they can seek support.

The First Few Weeks

We have advice for what needs to be done in the first few weeks and a volunteer will sit with hosts and your guests to offer advice and guidance around what to do first with regards activities such as 

We have found from experience that everyone takes the first few weeks at a different pace and to many it is very overwhelming, and the paperwork can feel never ending. We are here to support and we have many hosts and guests who know how this feels and can support. 

Food Support

Some information about free food providers and various food pantries across Warrington that is helpful

Warrington Council

Warrington Council has lots of information on its website and has many tools and documents 

Useful Organisations

Red Cross

Red Cross Information and support for people from Ukraine, including the family migration visa and the Ukrainian family scheme.

The British Red Cross is also giving £50 financial support for Ukrainian Guests. Please direct your guests (it doesn't have to be them that call, but there are translators) to the British Red Cross Support line number 08081 963651 open daily between 10-6pm.

They will be required to show passport evidence and visa stamp to claim £50 per person up to maximum family of 6 within 14 days of arrival.

They will receive a preloaded credit card to a home address by mail within 24-48hours.

Sanctuary Foundation 

Sanctuary Foundation (not related to Lymm Sanctuary Cafe!) have more information about helping refugees on their website


Barnardo’s have launched a free helpline, staffed by English, Ukrainian and Russian speakers, to offer support to children and families arriving in the UK from Ukraine. The helpline is open Monday – Friday (10am-8pm) and Saturday (10am-3pm). Callers will be able to get help and advice on a range of issues, the helpline number is: 0800 148 8586


How2UK provides some useful information on what to do in the first days after arrival and how to settle into the new environment


Zattoo comes recommended as it provides a free feed of Ukrainian TV